Alba Hotels Mercure Grandhotel Biedermeier Wien Landstrasser Hauptstrasse 28, Vienna 1030 Privacy Policy We are committed to protecting your privacy, and take our responsibilities regarding the privacy of you information very seriously. We do not sell, trade, or rent your personal information to others. This policy explains how we use any information and how we protect your privacy. Alba Hotels our marketing and technology partners, provides our online booking capability. When you book using the secure server, your information is sent to Alba Hotels Secure Server, who offer the use of the best possible and latest secure server software (SSL) available, which encrypts all of your personal details. This means that your information, which includes your name, address, and credit or debit card number, cannot be read as it travels over the internet. Your information is then held in Alba Hotels' secure database for the duration of your stay. Designated employees from both Alba Hotels, and our establishment have access to your information in order to process your booking. As required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access and use of your information. What we collect When making a reservation: When you make a reservation online or by phone through our customer support center, you will be asked for your name, address, phone number, e-mail address and credit card information. This information is used to contact you for customer service, to guaranty your reservation with our travel suppliers and/or to bill you for your travel purchase. During the booking process you can choose not to receive our newsletter or travel reminders by unchecking the appropriate boxes on the online form. Information Sharing Alba Hotels will not sell, rent, or lease your personally identifiable information to third parties. Unless we have your permission or are required by law, we will only share the personal data you provide online with other third-party vendors that are acting on our behalf to complete the activities described above. We will cooperate with law enforcement authorities. Oversight If you have comments or questions about our privacy policy, e-mail: privacy at albahotels.com Right to Change Alba Hotels Reserves The Right to change this policy at any time by notifying users of the existence and location of the new or revised Privacy Policy. The foregoing Privacy Policy was last updated on 7/16/2004.